Complete Compliance, Inc. (CCI) was founded to make experienced resources for managing state and regulatory guidelines both affordable and accessible. Starting in the Midwest, we specialize in providing comprehensive compliance services to community and mid-sized banks. We then expanded the area we covered and added information technology services to provide even more complete service to our customers.

Like the institutions we serve, CCI prides itself on knowing our customers and working with them until the job is finished, whether big or small. Our focus brings industry knowledge straight to you when you need it. We will not only identify clients’ needs but also COMPLETE the process by assisting in fixing any issues and implementing plans for customized and sustainable compliance and IT systems.

Serving and Growing

Sarah Smith, CRCM, CAFP
President

Sarah is a certified compliance expert and the President and founder of CCI. She specializes in consulting relationships, assisting our clients in developing and managing effective Compliance Management Systems. Sarah enjoys developing long-lasting relationships with her clients and sits on multiple Compliance Committees.

Steve Doty, CRCM, ACBP
Audit Manager

Steve is our Audit Manager and a valuable member of our team with over 20 years in the Banking Industry. Having worked as a universal banker, assistant branch manager, BSA Officer, and Compliance Officer, Steve’s experience allows him to fully understand his clients’ needs. As a certified compliance expert with considerable knowledge and expertise, Steve excels at confirming his clients’ accuracy down to the very last detail.

Kristin Rice
Sales & Marketing Manager

Kristin is our Sales and Marketing Director and has introduced our company to many midwestern Community Banks. A people-person to the core, she is always more than happy to speak about CCI, explaining our services and answering any questions she can.

Jackie Smith, CRCM
Compliance Consultant

Jackie brings even more banking experience to our auditing team. She has served in rural community banks as the compliance officer and in executive rolls for over 20 years. She is well versed in exactly what it takes for banks to serve their community while keeping their compliance program in order.

Dave McPhillips, CBCM, CBSM
Information Technology Consultant

Born and raised in Nebraska, with 28 years in the banking industry, David has experience working in credit analysis, loan review, lending and banking software, before finding his niche as the IT manager at a community bank. He is now in charge of our IT consulting and enjoys being able to build customized IT programs alongside his clients to ensure they have the needed resources, oversight, and protection for their institutions.

Victoria Peterson, CCBCO
Compliance Consultant

Working her way up from a teller to a certified compliance expert for community banks, Victoria is very familiar with the issues community banks are facing. She has 8 years of experience and found a passion for her work and the details that make up a compliance program. She is eager to help clients build their own sustainable programs and assist them in working through regulatory issues.

Rehn Loftus
Marketing Associate

Rehn, our Marketing Associate from Lincoln, Nebraska, combines her skills in marketing, communication, and credit analysis to bring to our team. Known for her attention to detail and dedication to customer satisfaction, she tackles each new project with enthusiasm and a ‘can do’ attitude that lets customers know that they are in great hands.